Pescadería Coruñesas is one of the oldest fish shop business in Spain and it is the local reference for anyone looking for fish or seafood of the highest quality.
Although nowadays you can buy their products not only in their brick and mortar shops but also online, they received lots of orders by phone, especially during the Christmas season when they have to handle thousands of orders with all their logistics complexities.
They needed a tool that will help them to:
- Organize all orders in a centralized way.
- Manage all the required logistics associated with such a delicate product like fresh fish/seafood.
- Generate daily reports to be able to handle the necessary stock to serve its client needs.
- Generate delivery notes so they could be used by employees in their interaction with the clients.
- Simplify the associated accounting that had to be handled almost on real time.
Many of the people to use the app were just fishmongers so it was crucial to provide a user interface simple to use and adjust the tool to their traditional way to work.
Pescaderías Coruñesas contacted us to see if Docxpresso could be a fit for their needs and they were soon convinced that Docxpresso could handle all their needs and do it in a record time.
They generated by their own the Word documents that encapsulated all the info required for the orders, delivery notes and the associated accounting and they started right away to manage all their phone orders with the help of Docxpresso.
Every single morning the fishmongers had at their disposal the printed orders that they had to prepare during the day.
At the end of the day the accountants download all the required financial info so they could integrate it into their systems.
The employees responsible for the stock management know in real time how much of each product they should command to the fishing harbors and how to organize the associated logistic.
In words of José Cerezuela, CSO of Pescaderías Coruñesas:
“Thanks to Docxpresso we are now able to arrive to the traditional Spanish Christmas eve dinner on time every year so Docxpresso not only helps us in our daily routines but also helps us to balance our professional and family lives”